SteinMed incorporates 3 main streams of business: Ad-Hoc – Inbound HCRW service requests: This is when New or Account based customers phone our Central Help Desk (0860 STEINMED) and request the supply of HCRW services on an ad-hoc basis. Ad-Hoc- Consumable Delivery Requests: This is when New or Account based customers phone our Central Help Desk and request the outright purchase and supply of Medical and or Health-Care and Consumable Products. Contractual – Fixed Service Frequency Structure: This is when SteinMed has brokered a contractual service schedule with a customer on a pre-determined, fixed service frequency i.e. Weekly Bi-Weekly Monthly It is the primary business objective of SteinMed to convert all of its account base customers into fixed service frequency contracts which will limit the service frequency to not longer than 30 days apart. The above objective will ensure the timeous and controlled delivery of Consumable Goods and HCRW Receptacles, the simultaneous collection and subsequent disposal of HCRW in the broad spectrum, and will further allow for proper volume forecasting and economic disposal planning by associated treatment / disposal facilities. One single PRICE per HCRW receptacle for all related services in the comprehensive “duty of care” model, which complies with regulatory requirements. This single PRICE thus includes the : Supply of approved HCRW receptacles. The delivery of such HCRW receptacles. The subsequent Handling, Collection and Transport of the filled HCRW receptacles on a pre-determined Service Frequency. The Safe Disposal of such HCRW receptacles including the costs associated with Legal and Environmentally Sound disposal. The Rendering of the required “duty of care” documentation (Safe Disposal Certificate) for record keeping purposes. Payment Methods SteinMed incorporates two methods for payment: Debit Orders This facility fast tracks the Business Application, guarantees that the customer account is immediately accepted & activated, then ensures that services are actioned as priority, and affords the client an automatic 2.5% settlement discount. At the end of every month all the charges for services rendered during the month (1st to 25th) are tallied, and an invoice and statement is generated and sent to the client (on the 30th/ 31st.) The client then has 25 days to check, verify, query, alter, etc. any of the charges. On the 26th of the next month, the debit order is activated for that particular invoice value only. This method ensures peace of mind and ease of use. Electronic Fund Transfers (EFT) SteinMed will also accept payments via EFT, no later than 30 days after issue of statement. Without the Debit Order payment method, the National Credit Act, No 34 of 2005, requires that a Full Credit Application is completed and vetted and approved prior to delivery of any services. Furthermore no settlement discounts are applicable for EFT payments. Late / overdue payment will result in suspension of services until full payment is rendered. Please Note SteinMed does not accept COD payments, or payment by Cheque collection.